Category Archives: Media

Quickbits July 2008

  • Aldo Benini was writing about and developing humanitarian information management before I even started my professional career. I’ve always respected his work and was always saddened that we didn’t have more chances to work together. I’ve just discovered that his website makes nearly all of his research is available, including his latest work on Linking Lists of Data.
  • BusinessWeek does a big section on disaster management, although it seems a little confused about it, as well. Janet Ginsburg writes about the Do-Good Imperative, Kleinberg and Kirkpatrick talkabout Disaster Tech, and there are a couple of reasonable articles on Public-Private alliances and Making Maps Work when Disaster Strikes. The latter is notable because it focuses on open approaches rather than GIS per se – presumably the personal interest of the writer rather than a shift in general perception, though….
  • New Scientist tells us Web hits used to pinpoint earthquakes. The idea that web traffic provides a proxy for earthquake impacts (lots of people trying to get information about what’s going on, or possibly losing internet connectivity) is interesting, but the quote that it “could rival dedicated seismological equipment” indicates that the New Scientists have been huffing the industrial solvent again.
  • It wouldn’t be a humanitarian.info post if I didn’t mention Google Earth or Google Maps, would it now? Google’s Nairobi office has launched the online Kenya map, which is a step forward in terms of improving access to geospatial data in Africa and creates a host of new opportunities for local techies. Meanwhile Rich Treves points to another interesting Google Earth tool to deal with the hidden treasure problem – go test it to death. (For what it’s worth, I don’t think either the magnifying glass or the placemark are a long-term solution to this problem – there needs to be some type of pre-subscribed filter effect built in to Google Earth itself, maybe?)
  • At the end of the news, you usually get a more light-hearted item, and this is as close as I could get: Telecoms Sans Frontieres have left Burma in the white hot glare of BBC news. Was anybody really surprised? It’s Burma, guys – they’re not big fans of improving the general population’s capacity to communicate with the outside world – and now you’re never ever ever getting back in…

Here Comes… Somebody?

My response to Patrick’s response to my original post got a bit out of hand, so I decided to make it a new blog post. What does Patrick have to say?

Citizen media, investigative journalism, the use of Web 2.0 tools to document instances of human rights violations, government corruption, etc. are ways to expose extremist actions. Oversight is an important element of any democracy. See DigiActive.org, for example. This is just a first step, ie, empowering political activists using digital technology to increase their impact vis-a-vis pro-democracy initiatives.

Patrick, I think your bias is showing. Your use of the word “extremist” looks dangerously close to being a euphemism for “things that I disagree with”; corruption, for example, is not an “extremist” action. Now I agree that corruption is a serious governance issue, and that the information revolution may encourage more transparency in this area – but I think you’re eliding these types of concerns with your more specific concerns around conflict.

the issue of legal actions was a point that repeatedly came up during the Global Voices summit.

I’d love to hear more about that, because I think it forms the crux of the concerns that Tom and I have – but that’s the angle that we come from, our own bias. (I also think that this starts to define the borderlands between conflict prevention and human rights work.)

Actually, one of my key arguments is that even if early warning systems such as FAST were linked to policy and operational response, there would still be no early response. Since they were at the front lines, I would recommend touching base with Daudi, Ory and Juliana on exactly how they used blogging to share information and respond *locally* in an informal and decentralized manner. Of course, this is not going to make the headlines; not going to be published in a peer reviewed journal, and so we all too often assume that this type of informal responses do not exist.

But what is the response? I’m still not seeing it – not in the sense that it doesn’t appear in a peer-reviewed journals (I don’t actually read peer-reviewed journals…), but in the sense that I can’t see what the response could be. Let me be clear: blogging is a response, data visualisation is a response, but not the type of response that I think you’re talking about.

I could be wrong, however. I get the sense that you believe that this activity is worthwhile simply for its own sake – as part of the democratic process – and I’d tend to agree. However what I read here – and in the other discussions around the summit – goes beyond simply blogging because it’s worthwhile. It has a programmatic element, a directional element – but that means that the bar is higher.

One reason FAST was not sustainable was because of the expenses incurred by having to pay for 60+ informants to code events. Which is why I’m suggesting that making use of freely available trusted citizen media blogs as a source for local information makes sense. Particularly as these networks are likely to report using pictures, YouTube videos, etc. Unlike FAST’s field monitors, GV bloggers also have a vibrant and pro-active network they can tap into. Hence the possibility of Ushahidi.

Again, your bias is showing – who decides which blogs are to be “trusted”, and what does “trusted” mean in this context? How do you know that GV bloggers have a “vibrant and pro-active network”? And what about the voices on the other side – the “extremist” side, who may be “extremist” precisely because they lack a voice? These are deeper questions which I am sure were discussed at the Summit and elsewhere, but their existence should make you wary of proclaiming their superiority without at least some qualifications.

Rebecca MacKinnon notes this in her blog post

Perhaps the biggest unresolved problem on Global Voices is how to be truly fair to everybody – to minorities as well as majorities, while not appearing to take sides in various people’s independence struggles.

The notion of “fairness” interests me in this context, but that’s for another (more philosophical) conversation.

I’m weary of institution-based action (an oxymoron?), which is precisely why GV appeals to me–a decentralized network of activists who seek (often at their own personal risk) to get information out to the rest of the world based on their own values, which, by the way are democratic values.

I hear you about the weariness, but I just have difficulty making the leap of faith. Especially in the field of human rights, and particularly for the purposes of legal action, organisations are important and will remain important. I’m not arguing that there’s no role for individuals or these new “indistutions” (wow, that’s a really bad neologism) – there is a role for them, but there always was (for example in the community-based approaches to conflict resolution which predate the internet).

GV is far more representative than FAST’s field monitors ever were.

Representative of who? I ask you because while I was reading David Sasaki’s excellent post on the GV summit, I was struck by the following passage:

As incredibly diverse as the global blogosphere is, the ‘blogger demographic’ tends to very homogenous. From Tanzania to Tasmania, most bloggers live in the wealthy neighborhoods of urban centers, most are well educated, and most belong to the majority groups of their countries.

which is something which I would have guessed in more general terms. I don’t know what the profile of FASTs field monitors was, but I’m guessing it wasn’t that much different to the current GV profile? It sounds as if Rising Voices is beginning to gain some purchase in expanding the constituency – which interestingly takes GV out of the territory it began on and into what might be fairly considered the usual NGO territory.

In my opinion, GV is accountable. You have taken issue with some of my arguments and have had the freedom to respond accordingly… The issue of accountability is certainly important, but not just for GV. How many NGOs in our field are really accountable? (Just trying to add perspective).

I agree that NGOs are not as accountable as they should be, but that doesn’t make GV any more accountable. What you’ve outlined isn’t accountability in any strong sense – all of the actions that you describe here are certainly part of a dialogue, but I’m not sure they’re accountability mechanisms. I may be being unfair in my accusation here – it’s hard to know what I want GV to be accountable for – but you can be certain that this will be an issue which it will face in future.

What are GV’s values? GV’s mission? I included this in my blog post by copying and pasting directly from the GV website:

I wholeheartedly support GV’s mission, and I hope that I haven’t given the impression otherwise. There are two worries I have about this, one minor and one major. The minor one is that the reason you pay people is to get them to do things that need doing, rather than things they already want to do. As per David’s post,

No matter how many bloggers around the world are sentenced to jail, most internet users still spend their online hours surfing entertainment sites. Several commenters in the audience argued that activism needs to be made fun or it won’t attract popular attention and support.

Activism frequently isn’t fun; early warning usually isn’t interesting. A distributed network of volunteers is fine – up to a point, which means that you can’t make it the primary track for these projects without exposing yourself to a high level of risk. The major issue is that talking about the role of bloggers in activism – and particularly about explicitly expanding that role beyond observation to action – means moving to a different type of discourse, and probably a different type of structure.

I wasn’t at the GV Summit, and I haven’t had the discussions you’ve had with people like Ushaidi, so I am not as well-placed as you to talk about their status and plans. However my complaint is that I’m not seeing the evidence that these projects are having the impact that they (you?) claim, and I just want to be persuaded of that impact before I make any claims about them.

It’s all just words

I feel duty-bound to direct you towards two exciting articles which are also quite brief, so they won’t take up too much of your day. I realise that you’re busy.

First up, it’s Sahana getting a mention in the Wall Street Journal, in an article with the snappy title of (sigh) Managing Disaster. Actually it’s just a puff piece written by the Business Roundtable, but it’s nice to see IBM and Sahana getting mentioned for the Chengdu earthquake deployment.

Second, it’s another insightful article by me for ICT Update magazine, entitled Communicating Peace. In it, you’ll find words of wisdom like ” What is important is not the technology itself, but how people use it.” It will only take 5 minutes of your time to read it – but a lifetime of enlightenment will follow.

Cyclone Nargis, you know?

So it all kicked off in Myanmar this week, except that it didn’t, because the military regime has managed to bungle the response to Cyclone Nargis. We could get into a long discussion about the whys and wherefores, and there’s some frightening talk about the “right to respond” over-riding sovereignty, but let’s stay focused on technology. At least it’s relatively non-controversial, except that it isn’t, because Myanmar is one of those places where internet access is a non-starter, where satellite telephones are essentially illegal and where the technology infrastructure (e.g. suppliers and maintenance) is close to zero. What that means is that we’re going to be extremely limited in what we can do on the ground. So what is happening?

I’m nowhere near being deployed for this one (particularly as the government apparently is still refusing entry to foreign aid workers), but all of this makes me feel that we’re headed in the right direction. However until the government lets agencies start doing their jobs with less restrictions on movement and communications, we’re not going to see the benefits – another example of how the technology can be rendered much less useful when the political environment isn’t supportive. I leave you with the words of Surin Pitsuwan, Secretary-General of ASEAN in his speech last Thursday:

In spite of the technology that we have, in spite of the power that we have, in spite of the network that we have, we still lose lives needlessly… So it is more than just the power of technology, it is more than just the transformation of society through technology, it is certainly a shift in paradigm here in the minds of our people and particularly our leaders. Because if you don’t have that shift, millions and billions of dollars worth of technology cannot deliver effective, timely relief to people when they need it most, because we have reservations about opening up our borders for cooperation, because we have hesitation about cooperating with the outside world, because we have mistrust of the outside world.

InSTEDD publishes!

Well, not yet, but they will [pdf]. Janet Ginsburg explains the development of the idea of the Humanitarian Technology Review, while Bruno Giussani covers the recent TED breakfast, where Eric Rasmussen gave an update on InSTEDD.

Initially the idea of a Humanitarian Technology Review sounds like a good idea – if it’s done right. The first two questions – remember the first two questions, everybody! – are: who is the target audience, and what do you want them to do with the information you’re providing? The briefing paper I linked to above says

The Review’s readers, like the Review itself, span many niches: medical researchers, software developers, policy-makers, funders, doctors, veterinarians, communities trying to prepare for or reeling from disasters – even other media.

The one group that is noticeable by its absence is – well, me. People like me, anyway, who seem to fall under the catch-all term “practitioner”. I see doctors and veterinarians in there, but which doctors and veterinarians, exactly? I think it’s likely that I’ve misunderstood – the briefing is explicit that this is about building connections between disciplines, and it’s clearly aiming at a wider audience than the humanitarian community.

If we look at the disciplines that they’re talking about, it’s a wide selection, so it’s probably easier for me to focus on the technology examples given in the review:

  • lightweight fabric + satellite technology = a cheaper portable satellite dish
  • software + cell phones = real-time surveillance for bird flu
  • GIS + interactive mapping = real time tracking of fires and floods
  • solar panels + refrigerator = reliable field transport for vaccines
  • filter + straw = a mobile water purification device
  • open source water tech + microfinance = funding for small water projects
  • genetic sampling + fast data analysis = identifying a pathogen in hours

I’m going to think about those examples over the next few days, but I’m struggling to see how a publication can cover all of these and still appeal to a coherent audience. That’s why communities of practice exist around epidemiology, water and sanitation, and the like – because they’re focused enough to hold peoples’ attention.

The success or failure of the HTR will be in the delivery, and on that front I’m very positive about their proposal to combine different delivery streams. At the very least, InSTEDD’s deep pockets will enable them to experiment and see what works, although I’d warn them not to expect collaboration to magically appear – two years on ECB teaches you that for nothing.

(NOTE: Full disclosure – I thought about a similar idea a few years ago, but gave it up because I didn’t think it was viable. Two attempts have been made to develop this sort of thing previously – ReliefWeb’s HIN and CMI’s PeaceIT [pdf] – but the InSTEDD concept is much wider.)

NGOs under fire (no bullets involved)

No sooner had I written yesterday’s post about digital security than the New York Times has a piece by Nicholas Kristol on how the Save Darfur campaign website has been under attack recently – from Chinese IP addresses.

As the coalition’s China advocacy campaign has intensified, officials have noticed increasingly sophisticated and subversive attempts to intercept emails and infect computers with malicious programs.

Kristol relies mainly on innuendo to suggest that the Chinese government might be behind the attacks, with very little evidence to support the accusation. From a technology point of view, though, it’s irrelevant who’s responsible – this is a cautionary tale for NGOs and other organisations. We can enjoy the benefits that technology brings – but we also need to guard against the dangers. The price of liberty, and all that…

The Cisco Kid

Cisco have done a lot of good in our sector through their support to NetHope and similar initiatives, no doubt about that. However the promo video on their Telepresence site manages to showcase the least useful way we could possibly use their technology, as well as putting the stereotypical “young white middle class aid worker” in the centre of the frame – instead of the people that we’re supposed to be helping.

UPDATE: Okay, so I got hit by the grumpy stick this morning.  On the other hand, the first draft of this post was far more vitriolic…

UPDATE 2: Also, did you catch the obscure Western reference?  This blog is in danger of becoming too much like my personal blog

Quickbits January 2008

  • Following the collapse of the political process in Kenya, bloggers White African and Kenyan Pundit – both of whom are worth reading, by the way – have developed a Google Maps mash-up which deals with electoral violence in the country.  Called Ushaidi (‘witness’ in Swahili, I think?), it enables people to report events either online or via SMS.  It’s not the first time something like this has been tried, but this an interesting organic attempt to pin down exactly what’s happening in the country.  As anybody working in human rights knows, gathering this sort of information is extremely difficult – particularly later on when it might be needed.  More explanation from White African in this blog post, coverage at Global Voices (with an interesting article on cyber activism in Africa) and the BBC.
  • There’s been a fair amount of discussion about how the media and responders can work more effectively together in the last couple of years, and of course a whole heap of blogs and similar about how the new technology is going to change the face of disaster response, etc, etc.  So far, not much has happened, but TVE Asia and the UNDP Regional Centre in Bangkok have just published a free resource called Communicating Disasters.  It’s an interesting but disjointed read – I’m not exactly sure who it’s targeted at, to be honest…
  • There was a brief flurry of blogging around Nathan Eagle’s article, The Mobile Web is NOT helping the Developing World – and what we can do about it, mainly because it burst the bubble of optimism around bringing the internet to the poorest through the Miracle of Mobile Telephony (TM).  Of course, Nathan’s position is not that it isn’t possible, just that we’re not doing it right at the moment.  Personally, I’m still waiting for some hard evidence that these efforts benefit the poor rather than the relatively well-off – but that might just be splitting hairs.
  • Witness have launched The Hub, their online platform for human rights-related videos and media, after a long incubation period. Cutting through the bumf, it’s intended to connect individuals and organizations who are working on human rights around the world. It’s an interesting lunge at building global connectivity in a sector (human rights) that is notoriously factional, and the focus on media is potentially powerful – particularly new media forms, such as mobile phone content, which are incredibly powerful tools for mobilizing support. You can register at http://hub.witness.org/login.

Quickbits December 2007

  • The November issue of Scientific American carries an article by Sheri Fink entitled “The Science of Doing Good” [purchase required, unfortunately]. Full disclosure: I was interviewed for the article. Initially I wasn’t convinced that this was going to be much good (sorry, Sheri!) but I was wrong. It moves between different areas – refugee registration, GIS, human rights, and so on – quite smoothly, while communicating the main obstacles that we face without making excuses. As an overview, it hits most of the initiatives in the sector that are accessible to general readers, so it should engage a wide audience and give them a pointer towards the area that might interest them the most. This is A Good Thing.
  • Mapping for Better Accountability in Service Delivery” [pdf] by Katharina Welle is the latest ODI Briefing Paper. The paper uses WaterAid‘s work as a case study to demonstrate how the use of mapping can be turned into a policy tool. Although the paper was actually funded by WaterAid, it’s an interesting approach to emphasise that gets away from the “cool” factor of mapping.
  • The latest Peace IT newsletter [pdf] is just out from Crisis Management Initiative, with articles on a range of recent developments including Humanitarian FOSS and the Global +5 Symposium. Again, this is a very nice overview of some interesting projects, although not much in the way of analysis, so be prepared to follow up on specific projects.
  • NPR carries an interesting audio segment on the Reverse 911 service. From their blurb: “The Reverse 911 communication system was given the lion’s share of credit for successful and fatality free evacuations from San Diego County’s wildfires a month ago. But the program may not have been as effective as previously thought.” The clip is still pretty positive about the concept, but once again it seems that the cheerleaders for technology may have underestimated the reality on the ground.

Humanitarian Games Catalogue

There’s a new addition to the current crop of educational games from UNHCR (see below), so I thought that I’d provide a quick catalogue of the games that I’m familiar with. Please feel free to add any others in the comments section, and I’ll update the list.

  • Against All Odds. The game that lets you experience what it is like to be a refugee from UNHCR.
  • Stop Disasters. A disaster simulation game from the UN/ISDR.
  • WFP Food Force (download). It’s up to you to save and rebuild the island of Sheylan with WFP.
  • 3rd World Farmer. Puts you in the shoes of a family of farmers in one of the poorest areas of the world.
  • Darfur is Dying. Players must keep their refugee camp functioning in the face of possible attack by Janjaweed militias.
  • Ayiti: the Cost of Life. Your goal in this game is to help the Guinard family get an education and improve their lives.
  • Disaster Watch.
  • Prisoners of War. Among the Red Cross’s tasks are to visit prisoners of war (POWs) who are protected by the Geneva Conventions, and provide them with assistance.
  • Peacemaker. Experience the joy of bringing peace to the Middle East or the agony of plunging the region into disaster.
  • The Transaid Challenge.  You are an African health worker, delivering services and supplies from health centres to villages that need them.