Lessons learned from global ICT responses

The notes from my presentation at the recent NTEN conference are now available. I concentrated on the practicalities - where the gaps are in our responses, and what approaches are going to fill those gaps effectively. Talking to people at the conference afterwards, I realised that I was right to emphasise joint approaches, rather than efforts by individual organisations. The organisations involved in humanitarian responses are so varied in backgrounds, mandates and approaches that there can be no single “right” way to implement ICT projects that applies to all. Instead, we need to focus on building liks between organisations and sectors in a way that improves the flow of information so that they can get on with their work.

Oh, and to remember that, in the end, all of these activities are only useful if they help the beneficiaries. Notes are here.